Ordering and support

Shipping and lead times

Every Reverbophone is hand-built to order in Bollnäs, Sweden, and landed in Australia by AKA Acoustics. Here is what to expect, plainly.

Shipping and lead-time summary
Where it's builtBollnäs, Sweden, hand-built in batches
Lead time8 to 12 weeks, confirmed at enquiry
Instrument weight62kg, on wheels
Packed weightApprox. 80kg, fully assembled on a pallet
Import & dutiesHandled by AKA Acoustics as importer of record
Freight & insuranceLocal delivery from $250 (metro Australia), quoted exactly with your order. Transit insurance quoted on request.
InvoiceStandard Australian GST tax invoice, no customs steps

Hand-built, in batches

Each unit is built to order in Bollnäs. Lead time runs 8 to 12 weeksand is confirmed against the live production queue when you enquire, not from a generic estimate on this page.

How it ships

The Reverbophone ships fully assembled, on a custom pallet, at roughly 80kg packed. AKA Acoustics acts as importer of record and insures the instrument for the whole journey to your door.

What you receive

You get a standard Australian tax invoice, GST included. There are no customs forms, duties or brokerage steps for you to handle.

Delivery and placement

Delivery to kerbside or into a room is arranged with you directly. The instrument itself is 62kg on wheels, so final placement up steps or through tight doorways needs two people.

Updated July 2026